Employee Experience Enablement | NTT DATA

Digital Workplace

Employee Experience Enablement

Boost employee productivity, satisfaction and retention by integrating endpoints, apps and workspaces on one platform, improving collaboration and business outcomes

Deliver a total experience to employees

Enhance employee engagement, productivity, satisfaction and retention through our digital experience (DEX) technologies. Our human-centric DEX solution incorporates persona identification, employee journey mapping, measurement and listening, delivering a total experience that helps you realize your digital workplace goals. .

We integrate endpoints, applications and workspaces into a unified platform through our Experience as a Service (EXPaaS) solution to enhance collaboration and business outcomes. This integration promotes digital dexterity and reduces friction, creating a seamless and efficient digital workplace. Create an engaging digital employee experience that combines the benefits of AI-driven automation, employee experience technologies, modern digital workplace management solutions and real-time incident diagnosis and prevention.

Our Impact

60%

reduction in incidents by enabling self-healing

90%

reduction in resolution times

40%

reduction in operational cost

9.5/10

overall satisfaction score with improved user perception

Case Studies

Digital Workplace

Independent Health charts an IT transformation

Predictive, proactive IT operations elevate user experience

Read the case study

Digital Workplace

Using GenAI to boost productivity at MASORANGE

Our deployment of Microsoft's Copilot solution improved day-to-day task management for MASORANGE employees

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Awards and recognition

Gartner | 2024
We are a Leader in the Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services, Worldwide — two years in a row

NelsonHall | 2023
We are a Leader in Advanced Digital Workplace Services — four years in a row

ISG | 2023
ISG’s Provider Lens™ Evaluation for Future of Work Managed Workplace Services – End-user Technology 2023